Archive for the ‘CA’ Category
Introduction
The SAP Document Management comprises a range of functions for managing documents that may be stored both in your SAP System and external systems.
The following graphic shows the integration of Document Management in the SAP System.
The notifications in the SAP System are part of a cross-application component that allow you to record, process, and manage different types of information. This information, for example, may consist of simple inquiries to complex, specialized problems. You can use the notifications to process all types of information or problems that might be encountered in the business processes of your company. Among other things, you can use the notifications to:
* Process complaints
* Process maintenance requirements
* Document malfunctions or exceptional situations in your company
* Process inquiries or problems in the IT area (for example, when using the SAP System)
* Process inquiries by or needs of individual employees over the Intranet
