Solution Manager – Work Center
Introduction
Work Center is a new UI and new concept to integrate all the functionalities, components and tools associated with the management process of application life cycle. Work Centers enable easy end-user navigation through central role-based access points. Administrators can be assigned a selection of relevant Work Centers giving them a role-based user environment to simplify their work.
The following Work Centers are available currently: System Administration, System Monitoring, Incident Management, Job Scheduling Management, Business Process and Interface Monitoring, Service Delivery, Change Management, Solution Landscape and Operations Setup, Implementation & Upgrades, Diagnostics: Root Cause Analysis.
Prerequisite
Before you start to use work center to navigate all functionalities in solution manager, you need to have corresponding roles. The standard work center roles can be copied out and made custom modification. The standard work center roles are listed below. You can assign them to your user id.
SAP_SMWORK_BASIC – Work Center: Basic Authorization Objects
SAP_SMWORK_BPM - Work Center: Business Process Operations
SAP_SMWORK_CHANGE_MAN – Work Center: Change Request Management
SAP_SMWORK_CHANGE_MAN_SPC – Work Center: Change Request Management for Service Provider
SAP_SMWORK_DIAG – Work Center: Root Cause Analysis
SAP_SMWORK_IMPL – Work Center: Implementation and Upgrade
SAP_SMWORK_INCIDENT_MAN - Work Center: Incident Management
SAP_SMWORK_INCIDENT_MAN_SPC – Work Center: Incident Management for Service Provider
SAP_SMWORK_ITEST – Work Center: Testing Management
SAP_SMWORK_JOB_MAN - Work Center: Job Management
SAP_SMWORK_LANDSCAPE_MAN – Work Center: System Landscape Management
SAP_SMWORK_MYHOME – Work Center My Home Page
SAP_SMWORK_SDA – Work Center: Solution Documentation Assistant
SAP_SMWORK_SERVICE_DEV – Work Center: SAP Engagement and Service Delivery
SAP_SMWORK_SETUP - Work Center: SAP Solution Manager Administration
SAP_SMWORK_SYS_ADMIN - Work Center: System Administration
SAP_SMWORK_SYS_MON – Work Center: System Monitoring
SAP_SMWORK_SYS_MON_SPC – Work Center: System Monitoring for Service Provider
Access Work Center
There are three methods to access the work center screen.
In the SAP GUI, use transaction SOLMAN_WORKCENTER. It will display web dynpro application in a dynpro screen.
In Browser, use web dunpro application AGS_WORKCENTER. A sample URL is like: http://domain/sap/bc/webdynpro/sap/ags_workcenter.
The last method is display work centers in NWBC, but I didn’t figure out how to configure the connection in it.
Reference
Work Centers in SAP Solution Manager
