SAP Project Organization Structure
During several years in SAP fields, I summarized a typical SAP project organization structure using diagram. There are eight teams in this division.
Service Desk: service desk is responsible for receive the request from end users or company partners. It will transfer the task to the sub supporting team according to request type.
Basis: Basis team prepares the whole IT infrastructure.
Function: Function team needs to understand the current business process and implement it in the SAP systems according customer’s requirement. They are responsible for customizing the system and preparing the functional specification.
Security: Security team manages the whole role creation and assignment process. New user creation is also included in their daily work.
Data Migration: Data team extract, verify and transfers the business data from legacy system to the SAP system.
Development: development team is responsible for preparing the technical spec and implementing the business requirement related to RICEF-W development.
Support: After go-live phase, support deals with the production issue which is found during running the SAP systems.
Test: Test team uses eCATT or third party testing tools to test the business process to make sure everything is ok before go-live.
According to different project types, some teams are not needed. Below diagrams show the typical project structure according to different project types.
Implementation Project
Support Project
Upgrade Project
